Status: Law no. 9/2023 entered into force on 5 July 2023.
Purpose: Law No. 9/2023 aims to streamline and digitize the central and local public administration, facilitating a more efficient delivery of public services.
The main provisions of Law no. 9/2023 are as follows:
- the obligation for institutions, central and local public authorities and private legal persons of public utility or authorised to provide a public service underpublic authority (the “Administration”) to publish information, model forms,or applications related to all public services provided. These should be indownloadable and editable electronic format, available on their own website and through the Electronic single contact point;
- The Administration must establish an email address specifically designated for the public to send electronic copies of identity cards;
- the requirement to submit certified copies of documents when applying for public services is repealed. Instead, copies certified by the competent officials being true to the original will be accepted;
- the Administration is prohibited from requesting copies of notices or other documents that have been issued by other bodies within the Administration from natural or legal persons. Such copies will circulate directly through inter-institutional digital circuits, with the express consent of the applicant for the public service;
- the Administration is not allowed to make additional requests for paper or office supplies (e.g., files with rails) or charge extra fees to cover the cost of such items;
- the Administration must accept documents issued by public or private legal entities in electronic format, which have a qualified or advanced electronic signature;
- when the Administration requests paper copies of various documents, applications or forms, they must provide photocopies free of charge;
- the Administration must offer alternative payment methods, such as card payments or other payment systems, for billable public services. Additionally, the preferential use of email communication should be implemented with the consent of the person requesting the public service.
